The Pool People of Ohio

 

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· QUOTE

 
 

We want to thank our customers for taking the time to provide feedback on our services.

 
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X
 
 
 
 
Professional

X
 
 
 
 
Treated me with respect

X
 
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X
 
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X
 
 
 
 
Treated me with respect

X
 
 
 
 
Appreciated my business

X

X
 
 
 
Went out of his way to help me

X
 
 
 
 
Took time to understand my needs

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X
 
 
 
 
Available to take my calls to hear
  my concerns & questions

X
 
 
 
 
Overall Project Coordinator Rating

X
 
 
 
 
Final Comments
Excellent services, beautiful professional. Quickly installed in time to enjoy August and September pool!
S. Johnson
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X
 
 
 
 
Professional

X
 
 
 
 
Treated me with respect

X
 
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X
 
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X
 
 
 
 
Treated me with respect

X
 
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X
 
 
 
 
Took time to understand my needs

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X
 
 
 
 
Available to take my calls to hear
  my concerns & questions

X
 
 
 
 
Overall Project Coordinator Rating

X
 
 
 
 
Final Comments
Building new home next year wanting to put in-ground pool in during building.
T. Dempsey
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X

X
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X
 
 
 
Took time to understand my needs

X

X
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions
 

X
 
 
 
Overall Project Coordinator Rating
 

X
 
 
 
Final Comments
We are very happy with the pool and impressed by how quickly installation was completed.
S. Kunz
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X

X
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X
 
 
 
Took time to understand my needs

X

X
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X
 
 
 
Overall Project Coordinator Rating

X

X
 
 
 
Final Comments
-
R. King
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X

X
 
 
 
Concern for my satisfaction

X

X
 
 
 
Cleanliness and organization of worksite

X

X
 
 
 
Overall installation knowledge

X

X
 
 
 
Quality of work

X

X
 
 
 
Overall Installation of Staff Rating

X

X
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X
 
 
 
Took time to understand my needs

X

X
 
 
 
Concern for my satisfaction

X

X
 
 
 
Product Knowledge

X

X
 
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X
 
 
 
Overall Project Coordinator Rating

X

X
 
 
 
Final Comments
-
J. Stonerock
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X

X
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X
 
 
 
Took time to understand my needs

X

X
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X
 
 
 
Overall Project Coordinator Rating

X

X
 
 
 
Final Comments
-
D. Needs
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 
 
 
 
Concern for my satisfaction

X
 
 
 
 
Cleanliness and organization of worksite

X

X
 
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X
 
 
 
 
Overall Installation of Staff Rating

X
 
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X
 
 
 
Took time to understand my needs

X

X
 
 
 
Concern for my satisfaction

X
 
 
 
 
Product Knowledge

X
 
 
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X
 
 
 
Overall Project Coordinator Rating

X

X
 
 
 
Final Comments
-
H. Acton
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 

X
 
 
Concern for my satisfaction

X
 

X
 
 
Cleanliness and organization of worksite

X

X

X
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X

X
 
 
 
Overall Installation of Staff Rating

X

X
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X

X
 
 
Treated me with respect

X

X

X
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X

X
 
 
Took time to understand my needs

X

X

X
 
 
Concern for my satisfaction

X
 

X
 
 
Product Knowledge

X
 

X
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X

X
 
 
Overall Project Coordinator Rating

X

X

X
 
 
Final Comments
Final grade of lawn and seeding needed, rechecking of any potential leaks.
W. Thomaschek
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 

X
 
 
Concern for my satisfaction

X
 

X
 
 
Cleanliness and organization of worksite

X

X

X
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X

X
 
 
 
Overall Installation of Staff Rating

X

X
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X

X
 
 
Treated me with respect

X

X

X
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X

X
 
 
Took time to understand my needs

X

X

X
 
 
Concern for my satisfaction

X
 

X
 
 
Product Knowledge

X
 

X
 
 
Completeness of operation instructions

X

X
 
 
 
Available to take my calls to hear
  my concerns & questions

X

X

X
 
 
Overall Project Coordinator Rating

X

X

X
 
 
Final Comments
You may use me as a referral. The salt system is GREAT!! No Work!
J. Marasce
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 

X
 
 
Concern for my satisfaction

X
 

X
 
 
Cleanliness and organization of worksite

X

X

X
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X

X
 
 
 
Overall Installation of Staff Rating

X

X
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X

X
 
 
Treated me with respect

X

X

X
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X

X
 
 
Took time to understand my needs

X

X

X
 
 
Concern for my satisfaction

X

X

X
 
 
Product Knowledge

X
 

X
 
 
Completeness of operation instructions

X

X

X
 
 
Available to take my calls to hear
  my concerns & questions

X

X

X
 
 
Overall Project Coordinator Rating

X

X

X
 
 
Final Comments
-
T. Meteo
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X
 

X
 
 
Concern for my satisfaction

X
 

X
 
 
Cleanliness and organization of worksite

X

X

X
 
 
Overall installation knowledge

X
 
 
 
 
Quality of work

X

X
 
 
 
Overall Installation of Staff Rating

X

X
 
 
 
Evaluation of Project Coordinator Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X

X
 
 
Treated me with respect

X

X

X
 
 
Appreciated my business

X

X

X
 
 
Went out of his way to help me

X

X

X
 
 
Took time to understand my needs

X

X

X
 
 
Concern for my satisfaction

X

X

X
 
 
Product Knowledge

X
 

X
 
 
Completeness of operation instructions

X

X

X
 
 
Available to take my calls to hear
  my concerns & questions

X

X

X
 
 
Overall Project Coordinator Rating

X

X

X
 
 
Final Comments
-
V. Jensen
Evaluation of Our Installation Staff Exceptional Very Good Good Fair Poor
Friendly and  Likeable

X

X
 
 
 
Professional

X

X
 
 
 
Treated me with respect

X

X
 
 
 
Went out of his way to help me

X