DISCLAIMER AND PAYMENT POLICY
The Pool People of Ohio
The Pool People is continuously striving to provide our customers with timely professional services. To help us become better organized and meet our customers’ needs, we will complete the Closing List beginning mid-September. We ask that you call the office to schedule your closing by then.
WINTERIZATION AND FREEZE DAMAGE
Occasionally, our customers have inquired what warranty is provided when we winterize inground pools. Herein is a clarification of our position. As professional pool service technicians, The Pool People employees are trained to winterize swimming pools in accordance with accepted and widely practiced techniques.
Freeze damage on a pool that has been professionally winterized is usually the result of factors that are beyond our control.
We are happy to provide this service to our customers; however, with this service does not come a warranty. Winter freeze damage is usually covered by most homeowners insurance policies.
As a reminder to all customers who have winter covers requiring brass anchors, yearly it is necessary to completely recover each anchor, thoroughly clean and lubricate.
PAYMENT POLICY
- All scheduled service must be held with a credit card (Visa, MasterCard).
- All services will be paid in full at the end of each business day.
THANK YOU FOR YOUR CONTINUED SUPPORT.
If The Pool People can be of further assistance, please do not hesitate to call our office at 740-654-4663.